We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
This document was created using an SEQ Legal template.
What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, page views, and website navigation).
(b) information that you provide to us for the purpose of registering with us (including date of birth, telephone numbers, and emails)
(c) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including mailing addresses, telephone numbers, and credit or debit card information)
(d) any other information that you choose to send to us; and]
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both ("session" cookies and "persistent" cookies) on the website. (Session cookies will be deleted from your computer when you close your browser.) (Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.)
[We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security; and (other uses).] [We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to your use of our website; and (other uses).]
Our media sources, sister companies, or partners may also send you cookies.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer (version 9) you can refuse all cookies by clicking "Tools", "Internet options", "Privacy", and selecting "Block All Cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
Using your personal information
We may use your personal information to:
(a) administer the website
(b) enable your use of the services available on the website
(c) send you goods purchased via the website, and supply to you services purchased via the website
(d) send statements and invoices to you, and collect payments from you
(e) send you general (non-marketing) commercial communications
(f) send you email notifications which you have specifically requested;]
(g) send you marketing communications relating to our business or the businesses of carefully-selected third parties, which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (and you can inform us at any time if you no longer require marketing communications)
(h) provide third parties with statistical information about our users – but this information will not be used to identify any individual user (with the exception of Facebook profiles & pages
(i) deal with enquiries and complaints made by or about you relating to the website
(j) keep the website secure and prevent fraud
Where you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
We will not, without your express consent, provide your personal information to any third parties for the purpose of direct marketing.
www.paypal.com and Merchant One at www.merchantone.com. We will share information with these companies only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
In addition, we may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
(d) to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
International data transfers
Information which you provide may be transferred to countries (including the United States, Mexico, Dominican Republic, Japan, etc. which do not have data protection laws equivalent to those in force in the European Economic Area.
In addition, personal information that you submit for publication on the website will be published on the internet and may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
You expressly agree to such transfers of personal information.
Security of your personal information
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password- and firewall-protected servers.
All electronic transactions entered into via the website will be protected by encryption technology.
You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password [and other login details] confidential. We will not ask you for your password (except when you log in to the website).
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee
(b) the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).
We may withhold such personal information to the extent permitted by law.
You may instruct us not to process your personal information for marketing purposes, by sending an email to us. In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
Please let us know if the personal information which we hold about you needs to be corrected or updated.
You must retain the SEQ Legal credit and link set out in Section 1 above. However, professional legal documents do not ordinarily include such credits and links. You can purchase the right to use this document without the credit and link here:
Unless you have purchased this right, it is an infringement of copyright and breach of licence to use this document without the credit and link.
Licence to use website
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
You must not:
(a) sell, rent or sub-license material from the website;
(b) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose, unless legally authorized to do so.
(c) edit or otherwise modify any material on the website or
(d) redistribute material from this website (except for content specifically and expressly made available for redistribution).
Where content is specifically made available for redistribution, it may only be redistributed with written consent from our company.
You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not use our website for any purposes related to marketing without our express written consent.
We reserve the right to restrict access to certain areas of our website, or indeed our whole website, at our discretion.
You must notify us in writing immediately if you become aware of any unauthorised use of your account or password.
You must not use any other person's user ID and password to access our website, unless you have that person's express permission to do so.
We do not warrant the completeness or accuracy of the information published on this website; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
Limitations and exclusions of liability
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.